1. Introduction

Softpro ("we", "our", or "us") operates the Student Management System at sms.softpromis.com. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services.

2. Information We Collect

We collect the following types of information:

• Personal identification: Name, email address, phone/WhatsApp number, Aadhar number, date of birth, gender, address
• Academic information: Qualifications, course enrollments, batch details, assessment results
• Financial information: Payment records and transaction history
• Documents: Photos, certificates, and documents you upload

3. How We Use Your Information

We use your information to:

• Process student registration and course enrollments
• Manage payments and issue receipts
• Send notifications via email and WhatsApp (course updates, payment confirmations, assessment results, certificates)
• Generate certificates and ID cards
• Verify student credentials publicly
• Comply with legal and regulatory requirements

4. WhatsApp Integration

We use Meta's WhatsApp Business API to send you notifications and updates. By providing your WhatsApp number, you consent to receive messages from us. Your phone number is used only for service-related communications and is not shared with third parties for marketing purposes.

5. Data Storage and Security

Your data is stored securely on our servers. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data by contacting us.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Opt out of marketing communications

8. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

Email: info@softpro.co.in
Website: sms.softpromis.com